eBooks & White Papers			Product Info
	On-Demand Webinars & Videos			Customer Case Studies
	Analyst Reports & Research

eBooks & White Papers

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		Report PSAP Performance Metrics & Reporting Benchmark Study » Results of a survey with management representatives from over 200 agencies	Download »
		eBook Top 6 Must-Haves for Selecting a Next Gen Recording Partner » Value-added benefits of NICE Recording	Download »
		White Paper Impact of FirstNet LTE on Recording and QA » The status of LTE adoption and what it means for recording and QA	Download »
		eBook 9-1-1 Quality Assurance Best Practices » Implementation of the APCO/NENA QA/QI Standard, Fort Worth PSAP case study	Download »
		eBook Reconstructing incidents in a multi-channel, multi-media world » Best practices and a case study: carjacking incident	Download »
		White Paper NICE NG 9-1-1 Solution Overview » Description of NG9-1-1 recording requirements and NICE's solution	Download »
		White Paper NICE Inform for PSAP Consolidation » Consolidation, multi-tenancy, recording communications, and managing performance	Download »

Analyst Reports & Research

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		Frost & Sullivan Analyst Report Public Safety Software Customer Value Leadership Award »	Download » ** New **
		Frost & Sullivan Product Leadership Report Public Safety Answering Point (PSAP) Solutions North America »	Download »

On-Demand Webinars & Videos

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		Interactions 2021 Public Safety Optimizing PSAP Staff Performance & Reducing Turnover »	Replay » ** New **
		Webinar APCO/NICE Webinar: 9-1-1’s Critical Role in Policing »	Replay »
		Webinar APCO/NICE Webinar: Leveraging Your Data to Optimize Incident Reconstruction & Response »	Replay »
		Video Bringing Operational Excellence to Your PSAP (Part 1) » by John Rennie, GM NICE Public Safety	Watch »
		Video Bringing Operational Excellence to Your PSAP (Part 2) » by John Rennie, GM NICE Public Safety	Watch »
		Webinar Next Generation 9-1-1 Update and What’s Next | by NICE & Frost & Sullivan »	Replay »
		Webinar Getting Text-to-911 Right: Implementation, Recording and Quality Assurance Best Practices | hosted by APCO »	Replay »
		Webinar The Impact of NG9-1-1 and FirstNet on PSAP Operations | hosted by APCO »	Replay »
		Webinar Next Generation 9-1-1 and Text Recording – Are You Ready? »	Replay »
		Webinar Supercharge Your PSAP Recording & Quality Assurance with CAD Data »	Replay »
		Replay FirstNet & ESN: What LTE Means for Your PSAP & How to Prepare »	Replay »
		Webinar NICE Inform Elite Solution Demonstration »	Replay »
		Webinar 10 Tips for Fulfilling Audio and Evidence Requests 50%+ Faster »	Replay »
		Webinar Turn Data into incident Intelligence with PSAP Reporting Dashboards »	Replay »
		Webinar Major Trends & Advancements in Multimedia Call, Text and Radio Recording »	Replay »
		Webinar NICE Proactive Care Services: Optimize System Performance & ROI »	Replay »
		Webinar Airbus VESTA 9-1-1® NICE Certified Audio, Screen and Text Recording »	Replay »

Product Info

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		Brochure NICE Inform Next Gen Recording and Incident Intelligent Platform » NICE Inform R9 platform overview	Download »
		Fact Sheet NICE Inform Health Manager » Screen images and description of capabilities	Download »
		Fact Sheet NICE Inform Organizer Fact Sheet » NICE Inform's incident reconstruction module	Download »
		Fact Sheet NICE Inform Evaluator Fact Sheet » NICE's Quality Assurance software	Download »
		Fact Sheet NICE Inform Text Recording » Description and benefits of recording text-to-911 conversations with NICE Inform	Download »
		Brochure NICE and Motorola Solutions & Partnership » The unique product development and customer support partnership with Motorola	Download »
		Brochure NICE Inform Solution Overview (EMEA) » Screen images and description of capabilities	Download »
		Fact Sheet NICE Inform ESN Fact Sheet (EMEA) » NICE Inform ESN (Emergency Services Number) Fact Sheet	Download »
		Fact Sheet NICE Inform Evaluator Quality Assurance (EMEA) » NICE's Quality Assurance software	Download »
		Fact Sheet NICE Recording Fact Sheet (EMEA) » NICE Recording Fact Sheet	Download »
		Fact Sheet NICE Inform CAD Incident Analytics Fact Sheet » The benefits of advanced CAD integration	Download »
		Fact Sheet NICE Inform Incident Intelligence Dashboard » The benefits of NICE Inform dashboards	Download »
		Fact Sheet NICE Inform Multimedia Recorder » The recording solution for voice, screen, and text	Download »
		Fact Sheet NICE Inform Audio Recorder » The recording solution for analog, digital and SIP-based VoIP audio-only	Download »

Customer Case Studies

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25+ Case Studies See how NICE Inform is empowering agencies to boost productivity and gain incident and operational intelligence »

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