Enterprise-wide Unified Communications Adoption

January 21, 1:00 pm EST

Unified communication and collaboration platforms like Microsoft Teams are transforming the way millions of people work every day. As today’s working conditions dictate employee flexibility, whether working at home or in the office, firms globally have accelerated the adoption of omnichannel collaboration platforms across their enterprises.

Across the enterprise, unified communication adoption continues to rise including for recording user conversations in the Contact CenterTrading FloorFront-officeBack-office, and more. And as regulation around capturing and managing employee and customer interactions continues to grow, having a reliable recording solution becomes a necessity.

Omnichannel Communication Capture

NICE Teams Recording provides complete recording coverage of all Microsoft Teams-based communications, for all Teams communication types, ensuring global regulatory compliance and delivering value in all communications. NICE Teams Recording can help you meet the demands of shifting communication preferences.

NICE Teams Recording provides one solution for all employee and customer communications irrespective of how your employees communicate – via turrets, mobile phones, PBXs (desk phones), and unified communications platforms such as Microsoft Teams. NICE Teams Recording can also reliably record any available media source exchanged through Microsoft Teams – from video to chat to screen-sharing, A/B calling, and meetings.

NICE Teams Recording Resource Center

Download your complimentary copy of eBooks, brochures, videos, and on-demand webinars from our dedicated NICE Teams Recording Resource Center. For access, fill in the form and submit now!


More information?

Join our Webinar Series of educational webcasts to examine the current paradigm changes and get practical advice, tips, and best practices.

Look at our Video Library and view videos of our NICE Compliance Unplugged video series, product demonstrations, testimonials and more.

Read our Blogs written by compliance experts to get the latest insights on compliance technology, regulations and other updates.


 
 

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NICE Omnichannel Recording for Microsoft Teams


The NICE Teams Recording Resource Center contains informative eBooks, brochures, videos, and on-demand webinars.