Running a 911 center isn’t easy. Challenges can come from every direction: social pressures, scrutiny over incident handling, quality, resource, funding, and technology issues. You can’t address the challenges without asking the tough questions. Unfortunately, the answers are often hidden away in data spread across a multitude of systems. 911 center managers need a single point of truth to bring all their data together, so they can better understand: What Happened?   How it Happened?   What Performed?   What's Happening Now?

In this four-part video series, Rob Farmer, a former director of public safety and emergency management, explains why NICE Inform is that single point of truth.

Download informative white papers, analyst reports, eBooks, brochures, videos, and on-demand webinars from the NICE Inform Resource Center »