Industry Analyst Reaction: How will NICE Nexidia-powered Predictive Behavioral Routing shake up the market place?
Presented By:
Paul Stockford, President and Chief Analyst, Saddletree Research and
Abby Monaco, Senior Product Marketing Manager, NICE Nexidia
Join us to hear more about the recent addition of Predictive Behavioral Routing to NICE Nexidia’s Customer Engagement Analytics Framework. You will also hear directly from well-known industry analyst, Paul Stockford, as he shares his reaction to the news. Paul will present his views on the new offering, and on how he thinks Nexidia Analytics-powered Predictive Behavioral Routing will be received in the market now and into the future.