Compliance and IT Pains: Examine Where it Hurts to Define Better Practices

Presented by: Efrat Kanner-Nissimov, Marketing Director, NICE and Pearl Lieberman, Product Marketing Manager, NICE

When you think about IT and Compliance contact center efficiency and customer experience you realize they are two sides of the same coin. Join us to look at the results of our dedicated survey and learn more about the trends that are shaping best practices.