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AGENDA
Time | Topic |
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8:00am to 8:30am | Breakfast and Registration |
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8:30am to 9:00am | Efficacy: Focusing on the Positives • What are the challenges facing Trade Communication Surveillance? • Where should banks’ focus that efforts? • What is the roadmap for Trade Communication Surveillance? • Is the future here today? Yves Roesti, Managing Director and Partner, Synpulse Singapore Shannon Aw, Digital Banking Competence Center Head, Synpulse Singapore |
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9:00am to 9:30am | Communications : a key component of Compliance programs • Comms and E-comms a big data analytics challenge • Cracking the code: Bringing accuracy & efficiency to e-communications: - Challenges with first generation e-communications solutions - Machine learning and NLP techniques that bring accuracy to surveillance - Adding automation and new insights to investigations Steve LoGalbo, Director Product Management, NICE Actimize |
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9:30am to 9:40am | Break | |
9:40am to 10:00am | Voice to Text : the challenges of transcriptions accuracy • What approach should be abandoned to operate transcription • What can technology offer to increase accuracy • Beyond accuracy: operational efficiency Steve LoGalbo, Director Product Management, NICE Actimize |
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10:00am to 10:20am | Demo: Intelligent Communication Surveillance Solution Steve LoGalbo, Director Product Management, NICE Actimize |
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10:20am to 10:30am | Q&A |
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10:30am | Event End |