Meet Your Customers on Every Channel With The Next-Gen CX Cloud Platform
On Demand Virtual Event
On Demand Virtual Event
There is a new generation out there that expects a seamless, personalized connection on their channel of choice. New realities, new consumers, and new digital conversations can no longer be managed with ’1st Gen’ cloud platforms.
Join us in this virtual event as we reveal the new CX standard. Hear best practices from industry-leading analyst Sheila McGee-Smith, and real-life examples from customers that succeed in this new digital reality.
Learn how you can use AI across all your CX applications that will allow you to work smarter and act faster while providing personalized experiences.
Event Agenda:
Raising the Bar: The Continuing Digital Transformation of the Contact Center
Sheila McGee-Smith, President & Principal Analyst, McGee-Smith Analytics
Leap forward with a next-gen CX cloud platform
Chris Bauserman, VP Product Marketing, NICE inContact
NEW realities, NEW consumers, NEW digital conversations – Customer Panel
Thomas Laird, CEO, Expivia Interaction Group
Fred Osei-Yeboah, Network Engineer, Millennium Trust Company
Balaji Balaraman, Sr.Director - Support Automations & Innovation, SumTotal Systems
Sheila McGee-Smith, President & Principal Analyst, McGee-Smith Analytics
Chris Bauserman, VP Product Marketing, NICE inContact
Join us in this virtual event as we reveal the new CX standard. Hear best practices from industry-leading analyst Sheila McGee-Smith, and real-life examples from customers that succeed in this new digital reality.
Learn how you can use AI across all your CX applications that will allow you to work smarter and act faster while providing personalized experiences.
Event Agenda:
Raising the Bar: The Continuing Digital Transformation of the Contact Center
Sheila McGee-Smith, President & Principal Analyst, McGee-Smith Analytics
Leap forward with a next-gen CX cloud platform
Chris Bauserman, VP Product Marketing, NICE inContact
NEW realities, NEW consumers, NEW digital conversations – Customer Panel
Thomas Laird, CEO, Expivia Interaction Group
Fred Osei-Yeboah, Network Engineer, Millennium Trust Company
Balaji Balaraman, Sr.Director - Support Automations & Innovation, SumTotal Systems
Sheila McGee-Smith, President & Principal Analyst, McGee-Smith Analytics
Chris Bauserman, VP Product Marketing, NICE inContact
