The Enterprise Connection: How Large Enterprises Improve Customer Experience with Predictive Behavioral Routing
On Demand Webinar
Presenting:
Brian Study
Director of Customer Success
NICE Nexidia
Michele Carlson
Sr. Product Marketing Manager
NICE Nexidia
Every call from a customer is an opportunity to provide personalized customer experience. With millions of customers, what would it take to deliver a personalized experience on every connection? Predictive Behavioral Routing brings together the latest in analytics and customer personality to personalize every call. With millions of customers, make each connection a one in a million experience.
Find out how 2 enterprises use Predictive Behavioral Routing to deliver personalization at scale. Join our Director of Customer Success to learn how large enterprises implement Predictive Behavioral Routing and how they evolve their customers’ experience.








