Watch the Webinar Series “The Future of Work” for the best Customer Experience and to become a more agile/innovative leader
If there’s anything that the COVID-19 pandemic has made clear for businesses, it’s that Customer Experience (CX) organizations need to be prepared for whatever comes next! Following the shakeup, uncertainty, and times of extreme change, CX leaders now plan and navigate their way forward and must attain extreme business flexibility in order to be prepared for the future.
This new age has brought about a new way of managing and leading within companies in Asia and the world. As technology moves forward, the world has seen the meteoric rise of innovative companies, while businesses stuck in the quagmire of traditional models have seen their fortunes plummet.
In this age of disruption, how can CX experts embrace innovation and collaboration – not just in technology, but also in thinking?
Watch our 3-part webinar series “The Future of Work” featuring Mark Stuart, a well-known corporate trainer for over 200+ MNCs and certified virtual speaker, in which he will address these questions.
- Leadership in a digital age - Essential skills to navigate the future!
- Remote work and collaboration - Boost productivity!
- Innovation in a crisis - Be quick from idea to implementation!
With these webinars NICE wants to help you, to have the right skills and mindset to thrive the best Customer and Employee Experience for your company in our new uncertain reality.
| Event #1: | Leadership in a digital age - Essential skills to navigate the future! | |
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In this interactive webinar, learn about Mark’s Leadership framework for leaders of the future, and how leaders can be more agile and innovative. |
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Event #2: |
Remote work and collaboration - Boost productivity! |
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How can you move your ideas quickly from concept to implementation? |
| Event #3: |
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Innovation in a crisis – Be quick from idea to implementation! |
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Description: |
How can you move your ideas quickly from concept to implementation? |
About the speaker:
MARK STUART
Leadership and Innovation Speaker
Winner of "Future of Work" Award
Mark Stuart is a sought-after international keynote speaker and corporate trainer of award-winning training company Anagram Group, and works with over 220+ MNCs, government agencies, and universities in Innovation, Leadership and Soft Skills.
As Co-Founder of Anagram Group, Mark was presented the ‘Future of Work’ award in 2019 at the 19th Annual Business Awards from the British High Commissioner to Singapore, Scott Wightman and Mr. Chan Chun Sing, Singapore’s Minister of Trade & Industry.
Mark is a Certified Speaking Professional (CSP) – one of only 15% of speakers globally with this qualification - the speaking profession's highest earned designation, based on revenue, bookings and performance. Mark is one of a handful of speakers/trainers in Singapore with this accreditation. As of June 2020, Mark is also a Certified Virtual Presenter - one of the first few speakers/trainers located in Asia who has been accredited to run virtual presentations, speeches and virtual training.
Prior to training, Mark had 15 years of international management and investment banking experience in the UK, Australia and Asia for Morgan Stanley, Schroders, Goldman Sachs, Abbey National and Salomon Brothers. In these roles, he was a Global and Regional department director, and managed teams from Singapore, China, India and Japan. This exposure has allowed him to see first-hand what works and what doesn’t in a multicultural workplace. His experience leading rapid growth and extensive change gave him invaluable experience in building teams and increasing employee engagement.
Mark’s training methods are highly interactive and focus on strategies and personal goals that can be implemented in the workplace immediately, delivering instant return on investment. Mark graduated from the University of Surrey with a Bachelor of Science in Business Economics and Computing.
