Best Practices for Recording in the Contact Center
Thursday, March 26, 2020 | 1:00 p.m. GMT

Thursday, March 26, 2020 | 1:00 p.m. GMT

Presenting:

Todd Gould
Business Analyst, Fiserv
NICE User Group Board Member
Pearl Lieberman
Head of Product Marketing
NICE MCR

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Whether you seek to ensure compliance, monitor quality or identify sales opportunities, recording is a key part of how you power better processes. Come hear firsthand about best practices for recording in an omnichannel world.

The Webinar is Postponed

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