Best Practices for Recording in the Contact Center
Thursday, March 26, 2020 | 1:00 p.m. GMT
Best Practices for Recording in the Contact Center
Thursday, March 26, 2020 | 1:00 p.m. GMT
Presenting:
Todd Gould
Business Analyst, Fiserv
NICE User Group Board Member
NICE User Group Board Member
Pearl Lieberman
Head of Product Marketing
NICE MCR
NICE MCR
Whether you seek to ensure compliance, monitor quality or identify sales opportunities, recording is a key part of how you power better processes. Come hear firsthand about best practices for recording in an omnichannel world.