For Third Consecutive Year NICE Named a Leader in Gartner's WEM Magic Quadrant, a Leader on Each Axis, Furthest on Completeness of Vision and Highest on Ability to Execute

January 21, 1:00 pm EST

Rapid and consistent innovation remains at the core of how NICE delivers value and drives market differentiation to customers, and we're proud to be recognized for this in Gartner's report. We feel the report points to several key strengths that warrant NICE’s recognition as a Leader:

  • The use of Artificial Intelligence (AI) to provide a differentiated employee engagement
  • Aspects such as Robotic Process Automation (RPA), real time gamification, employee virtual assistance that make NICE's offering more advanced than those of most competitors 
  • A persona based management suite to enhance the workforce 
  • Single employee application which drives better interactions with customers through inspired employees
Download your complimentary report to gain insights on how to best engage your workforce to ensure unparalleled customer experiences.

Gartner, Magic Quadrant for Workforce Engagement Management, 18 January 2019.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from NICE.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a 
particular purpose

Download the Report

Share this Report

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Voluptate aperiam, est temporibus esse quisquam incidunt reprehenderit veniam mollitia inventore voluptatibus non assumenda tempora, dolorum fugit modi quam a magni, maxime.