Join us for a dedicated Workshop Day around Workforce Management

Workforce Management (WFM) is the backbone of the contact center. If you need to know more about Forecast Accuracy, Simulating real-world prioritization, routing and skill assignments, Scheduling Flexibility, Managing Change and Minimizing Training time, you are at the right place!

Join this session on the 20th of February and learn from the experts about the following:

Interactive sessions around challenges encountered

Intraday Management with our Employee Engagement Manager (EEM) solution

Plenary Q&A sessions with our developers

What’s new on NICE WFM products and features

NICE WFM Cloud Strategy

Products demos

Make sure to book your seat now to enjoy this special WFM Workshop Day with SPRIL and NICE – Register here >>

If you need to stay around the venue for this event, click here for an accommodation suggestion for you.

For any question about the event, feel free to contact us at [email protected]
We are looking forward to seeing you on February 20th.
NICE & SPRIL Teams

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