Improve Efficiency and Conversion Power with NICE Optimization Solution
Tuesday, August 25, 2020 | 2:00 p.m. Singapore Time
Presenting:
NICE APAC
NICE APAC
Do you know that a customer who initiates an inbound call is likely to convert 30% faster, spend 28% more and have an average of 28% higher retention rate*?
Providing an excellent customer service is the most crucial measure to stand out in today’s competitive marketplace especially with the evolving customer expectations. Many organizations are actively implementing new strategies to improve processes and the efficiency in handling customers.
We all know the key to customer acquisition and retention lies in delivering an excellent customer experience, but how can we translate that into sales?
Join us to explore the use cases and deep dive into how using conversion optimization solution can help your organization improves operational process and generates more revenue.