Improve Your 911 Center Efficiency & Effectiveness
In this eBook we explore 5 ways to set your 911 telecommunicators up for success while making lasting improvements in your 911 center. Learn how to:
- Use KPIs to identify opportunities for improvement and inform your decision-making
- Free up supervisors so they can spend more time on the floor, and training, coaching, and connecting with staff
- Get the most out of your quality assurance program and uncover opportunities to recognize, reward, and motivate your telecommunicators
- Gain better insight into incident handling and troubleshoot problems before they get out of hand
- Cultivate a culture of transparency with employees and other stakeholders
Download Now!
Simply fill out and submit the form, and you will receive a link by email to download the eBook.
You will also get access to our NICE Inform Resource Center, packed full of informative white papers, analyst reports, eBooks, brochures, videos, and on-demand webinars.