Here’s your copy of the 2022 Gartner® Magic Quadrant™ for CCaaS
Check out this year’s Gartner® Magic Quadrant™ for CCaaS report to learn more about NICE, named a Leader for its CXone cloud platform for the eighth consecutive year. NICE placed the furthest overall for its Completeness of Vision in the Leaders quadrant.
Discover how we continue to be recognized as a Leader—year after year. And just imagine what you could do with NICE CXone* in your corner. Learn from every interaction with the digital-first power of AI, CX —and NICE CXone*, the most complete, connected, intelligent cloud contact center platform on the market.
In our opinion, this recognition by the Gartner report supports this assertion.
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Gartner, Magic Quadrant for Contact Center as a Service, Steve Blood, Drew Kraus, Pri Rathnayake, Pankil Sheth, 22 August 2022 Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from NICE Systems.
Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
1. NICE CXone named a Leader in the Magic Quadrant for Contact Center as a Service (2021)
2. NICE inContact named a Leader in the Magic Quadrant for Contact Center as a Service, North America (2017-2020)
3. inContact named a Leader in the Magic Quadrant for Contact Center as a Service, North America (2015-2016)
Discover how we continue to be recognized as a Leader—year after year. And just imagine what you could do with NICE CXone* in your corner. Learn from every interaction with the digital-first power of AI, CX —and NICE CXone*, the most complete, connected, intelligent cloud contact center platform on the market.
In our opinion, this recognition by the Gartner report supports this assertion.
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Download now |
Gartner, Magic Quadrant for Contact Center as a Service, Steve Blood, Drew Kraus, Pri Rathnayake, Pankil Sheth, 22 August 2022 Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from NICE Systems.
Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
1. NICE CXone named a Leader in the Magic Quadrant for Contact Center as a Service (2021)
2. NICE inContact named a Leader in the Magic Quadrant for Contact Center as a Service, North America (2017-2020)
3. inContact named a Leader in the Magic Quadrant for Contact Center as a Service, North America (2015-2016)
