Next Generation 9-1-1 (NG9-1-1) and FirstNet LTE broadband networks are ushering in a new era in data-rich multimedia communications for public safety In the near future, telecommunicators may be required to handle various types of new multimedia information, ranging from automated alarms and building and floor plans, to vehicle telematics and photos and videos from citizens and first responders, as well as surveillance camera systems, drones and body-cams. With these new sources of information, the incident journey will become more complex and far-reaching, extending far beyond the boundaries of voice and the PSAP. Public safety leaders will need new tools and near real-time analytics to help them understand how these factors are impacting emergency response and operational performance.
NICE invites you to download your complimentary copy of the Frost & Sullivan Product Leadership Report: Public Safety Answering Point (PSAP) Solutions North America to learn more about:
|The NICE Inform Elite Intelligence Center is uniquely positioned to address these very challenges and for that reason, Frost & Sullivan recently bestowed a 2018 Product Leadership Award on NICE.
NICE empowers public safety agencies to improve emergency response and digital investigations with multimedia capture, advanced analytics and automated workflow tools. More than 3,000 public safety agencies rely on NICE solutions daily.