Analyst Report

Next Generation 9-1-1 (NG9-1-1) and FirstNet LTE broadband networks are ushering in a new era in data-rich multimedia communications for public safety In the near future, telecommunicators may be required to handle various types of new multimedia information, ranging from automated alarms and building and floor plans, to vehicle telematics and photos and videos from citizens and first responders, as well as surveillance camera systems, drones and body-cams. With these new sources of information, the incident journey will become more complex and far-reaching, extending far beyond the boundaries of voice and the PSAP. Public safety leaders will need new tools and near real-time analytics to help them understand how these factors are impacting emergency response and operational performance.

NICE invites you to download your complimentary copy of the Frost & Sullivan Product Leadership Report: Public Safety Answering Point (PSAP) Solutions North America to learn more about:

• The game-changing paradigm shift from traditional 9-1-1 to Next Gen 9-1-1 emergency communications
  
• How NG9-1-1 and FirstNet will impact the public safety emergency communications landscape by making the incident journey more complex, and what that means for PSAPs
  
• How the NICE Inform Intelligence center can break down barriers to understanding and improving emergency response by putting powerful incident intelligence dashboards and near real-time analytical tools within the reach of PSAP managers