NICE has been recognized as a Leader by Forrester Research in two reports; The Forrester Wave™: Journey Orchestration Platform, Q4, 2018", and "The Forrester Wave™: Journey Visioning Platforms, Q4 2018".

We invite you to download a complimentary copy of the visioning report to discover:
  • How NICE’s platform allows you to drill down and dissect the critical data of your customers’ journeys. 

  • How NICE’s new customer experience metric considers all journeys in the customer lifecycle to measure effectiveness and help prioritize improvement efforts.

  • How the NICE platform alerts stakeholders to new patterns and insights and when a threshold has been reached.

Download Your Complimentary Report