Empowering organizations to create exceptional ‎customer experiences

Presented By: Ian Jacobs, Principal Analyst, Application ‎Development & Delivery Professionals, Forrester Research & ‎Aviad Abiri, Vice President, Portfolio Marketing & Enablement, ‎NICE

In today’s Experience Economy, delivering exceptional customer ‎and employee experiences is the most critical factor for success. ‎Join our guest speaker Ian Jacobs, Forrester’s Principal Analyst, ‎and Aviad Abiri, NICE’s VP Portfolio Marketing to hear more about ‎the changing landscape of consumer expectations, learn what ‎organizations are doing today to create exceptional experiences. ‎Aviad will also cover   the recently announced NICE inContact ‎CXone™ cloud CX platform.  
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As part of the webinar we will be answering these core questions:‎

• What are the key customer experience challenges facing today’s customer ‎service organizations?‎
• What are the best practices for delivering an exceptional omnichannel customer ‎experience?‎
• What solutions are available today to help organizations achieve their CX goals?‎

‎ Join us to address these and additional topics, and learn how your ‎organization can achieve Customer Experience success.

Can't attend the webinar? Register for the webinar and we will still send you the recording so you can catch up on what you missed!

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