Cutting Edge Analytics AI Best Practices for Operational Excellence
Presenters:
- Nick DelleCave – Manager, Customer Success, NICE Nexidia
- Aruf Khan – Head of Presales, NICE Nexidia
With rising expectations, it is no longer enough for customer service to be reactive. Artificial intelligence (AI) and machine learning (ML) make it possible to go beyond simply understanding what is happening in the contact center to using data to predict what will happen and prescribe proactive actions to better serve customers. Hear from the experts as they detail how customers are benefiting from this technology today to further drive exceptional service, and use contact center data to predict and help improve future customer interactions.
Join this webinar to:
- Learn how AI moves the needle on any business metric that requires interpretation of subjective behaviors, especially customer satisfaction, sales effectiveness, and compliance.
- Hear best practices in using AI to drive positive business outcomes.
- Discuss frequently asked questions about implementing AI into your business and modernizing your contact center strategy.
Complete the form to register for free and secure your place at this event.
Questions about registration? Email [email protected].
Cutting Edge Analytics AI Best Practices for Operational Excellence
Presenters:
- Nick DelleCave – Manager, Customer Success, NICE Nexidia
- Aruf Khan – Head of Presales, NICE Nexidia
With rising expectations, it is no longer enough for customer service to be reactive. Artificial intelligence (AI) and machine learning (ML) make it possible to go beyond simply understanding what is happening in the contact center to using data to predict what will happen and prescribe proactive actions to better serve customers. Hear from the experts as they detail how customers are benefiting from this technology today to further drive exceptional service, and use contact center data to predict and help improve future customer interactions.
Join this webinar to:
- Learn how AI moves the needle on any business metric that requires interpretation of subjective behaviors, especially customer satisfaction, sales effectiveness, and compliance.
- Hear best practices in using AI to drive positive business outcomes.
- Discuss frequently asked questions about implementing AI into your business and modernizing your contact center strategy.
Complete the form to register for free and secure your place at this event.
Questions about registration? Email [email protected].
