Presented By: Erin Hester, Manager, Training and Sales Support, Bluegrass Cellular & Brian Powers, Solutions Executive, NICE
Don’t miss this informative webinar hosted by regional telecommunications provider Bluegrass Cellular on Wednesday, June 28 and learn how you too can dial up winning customer experiences.
In this session, Bluegrass Cellular’s Training and Sales Support Manager, Erin Hester, shares how a strategic marriage of smart technology and best practices is giving her brand the data and insights it needs to make good on its promise to customers, and generate long-term ROI from its customer experience program.
NICE Solutions Executive Brian Powers will join Erin to demonstrate why NICE Total Voice of the Customer provides the most comprehensive feedback platform available to equip businesses to harness customer sentiments, in whatever format they are expressed.