Quadrant Knowledge Solutions Recognizes NICE CX Analytics as an Industry Leader

As a powerful innovator in customer experience interactions (CXi), NICE has been named overall leader by Quadrant Knowledge Solutions in the SPARK Matrix Speech Analytics 2022 Report.

“NICE is the interaction analytics (IA) market share leader,” said the Quadrant Knowledge Solutions report, “and offers expertise with a diverse, global customer base across various sets of industries for improving customer satisfaction, optimizing efficiencies, increasing sales effectiveness, demonstrating compliance, and more.”

Read more about our AI-powered analytics solutions that drive our market leadership in Quadrant Knowledge Solutions’ independent analysis.

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

Download your SPARK Matrix™ Speech Analytics 2022 Report here

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