Benchmarking Your Efforts for CCPA & GDPR Compliance

Tuesday, September 29, 2020 | 10:00am ET / 3:00pm UK Time

Presenting:

Dana Shalev

Product Marketing Manager
NICE

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

We have polled 300 IT and compliance professionals globally to understand and gauge their privacy efforts. While 4 out of 10 respondents thinking that if audited, they would fall foul of privacy regulations such as GDPR or CCPA, over 90% are looking for more proactive solutions. How can you switch from a security to a privacy by design paradigm? How do you evolve your contact center for tomorrow's challenges and to achieve superior CX? Join us in this session to understand what the best practices of your peers are and how you can make sure you are compliant.

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