How to Modernize Your Business with Purpose-Built Analytics for EX and CX
Thursday, January 23, 2020  | 1:00 p.m. GMT

Thursday, January 23, 2020  | 1:00 p.m. GMT

Presenting:

Abby Monaco

Sr. Product Marketing Manager 
NICE Nexidia

Troy Surdick

Manager, Product Management
NICE Nexidia

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Traditional analytics programs are not enough for businesses in any vertical that are working to drive CX and CSAT, and ultimately to remain relevant and sustainable in today’s rapid paced marketplaces. Join us for a discussion on how AI-driven derived data modeling is the way to achieve all-encompassing business success, starting with the following areas: 

  • Contact center agent behavior improvement 
  • Superior customer experiences 
  • Increased revenue 
  • Brand loyalty

Register for the On-Demand Webinar

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