How to Modernize Your Business with Purpose-Built Analytics for EX and CX
Thursday, January 23, 2020 | 1:00 p.m. GMT
Presenting:
Abby Monaco
Sr. Product Marketing Manager
NICE Nexidia
Traditional analytics programs are not enough for businesses in any vertical that are working to drive CX and CSAT, and ultimately to remain relevant and sustainable in today’s rapid paced marketplaces. Join us for a discussion on how AI-driven derived data modeling is the way to achieve all-encompassing business success, starting with the following areas:
- Contact center agent behavior improvement
- Superior customer experiences
- Increased revenue
- Brand loyalty