We are excited to share with you some great news! NICE has been recognized in the Leaders quadrant of the Gartner Magic Quadrant for Workforce Engagement Management for the second year in a row based on both our completeness of vision and ability to execute.
We believe this designation as a leader attests to the strength of NICE’s Adaptive WFO solution, which allows organizations to personalize all core WFO functions to the needs of employees by using individual personas to drive scheduling, evaluations, training, performance goals, and incentives.
We are proud of this achievement and invite you to download a complimentary copy of this report which surveys the entire market and provides valuable insights for you and your organization. In addition, we feel the report points to several key strengths that warrant NICE’s recognition as a Leader:
Gartner: Magic Quadrant for Workforce Engagement Management, Jim Davies, Simon Harrison, Drew Kraus, February 6, 2018.
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