You’re invited to join NICE inContact and Business Strategist, Entrepreneur, TV Host and bestselling author Ross Shafer for a first-hand experience on how to deliver exceptional customer experiences.
Ross Shafer has bought and sold 24 different businesses – a profitable hobby he started at the age of 21. By 30, he ventured into a different kind of business….Show Business, collecting (6) Emmy awards as a Comedian, Writer, and TV Host of such shows as, “The Match Game” on ABC, “The Late Show” on FOX, and “Almost Live” on NBC. And, because Ross is obsessed with who succeeds – and who fails, he’s chronicled his findings in (9) popular business books on market growth, relevance, and the customer experience.
In addition, you’ll hear directly from our NICE inContact experts who’ll guide you on how you can take your most valuable assets and elevate them to the Cloud; enabling your customer service to respond faster, be more productive, more engaged and more informed. Learn how you can glean essential collective insights into your customers through their omnichannel journey, allowing you to act smarter to not only meet their needs but to exceed their expectations.
Don’t miss the chance to learn how responding faster and acting smarter by improving what you do today, can directly improve your customers’ experience now and into the future.
Admission is complimentary, however seats are limited. Act fast and register today!
For a detailed agenda and locations, click here.