You’re invited to join NICE and Leadership Communication and Employee Engagement Expert, Consultant and Author, Pamela Jett for a first-hand experience on how to “Adapt Before You Have To” with NICE Adaptive Workforce Optimization and Employee Engagement.
Pamela has spent over two decades studying the impact of communication on employee engagement and workforce optimization. She is trusted by major brands and managers around the globe to provide insight into the "words to choose and words to lose” to keep engagement high and turnover low. With an emphasis on practical application, her "words matter” approach gives leaders tools to use immediately to build relationships and empower those around them.
In addition, you’ll hear directly from our NICE experts who’ll demonstrate how you can take your most valuable assets, your employees, and make sure they stay skilled, knowledgeable and engaged while each customer gets the best experience possible. Learn how you can have your workforce use the same tools they use for day to day life intuitively at work, being engaged, and control of their shifts, allowing you to not only meet their needs but to exceed both customer and employee expectations.
Admission is complimentary to the roadshow, however seats are limited. Act fast and register today!
Don’t miss the chance to learn how adapting your workforce to your customers’ needs and your business goals, while providing exceptional customer experience by keeping your agents happy, knowledgeable and engaged.
For a detailed agenda and locations, click here.