You’re invited to join NICE and Leadership Communication and Employee ‎Engagement Expert, Consultant and Author, Pamela Jett for a first-hand ‎experience on how to “Adapt Before You Have To” with NICE Adaptive ‎Workforce Optimization and Employee Engagement.‎

Pamela has spent over two decades studying the impact of communication ‎on employee engagement and workforce optimization. She is trusted by major ‎brands and managers around the globe to provide insight into the "words ‎to choose and words to lose” to keep engagement high and turnover low. ‎With an emphasis on practical application, her "words matter” approach ‎gives leaders tools to use immediately to build relationships and empower ‎those around them.  

In addition, you’ll hear directly from our NICE experts who’ll demonstrate ‎how you can take your most valuable assets, your employees, and make ‎sure they stay skilled, knowledgeable and engaged while each customer ‎gets the best experience possible. Learn how you can have your workforce use the same tools they use for day to day life intuitively at ‎work, being engaged, and control of their shifts, allowing you to not only ‎meet their needs but to exceed both customer and employee expectations.‎

Admission is complimentary to the roadshow, however seats are limited. Act fast and ‎register today!

Don’t miss the chance to learn how adapting your workforce to your ‎customers’ needs and your business goals, while providing exceptional ‎customer experience by keeping your agents happy, knowledgeable and ‎engaged.‎

For a detailed agenda and locations, click here.  ‎
Register Now