Presented By: Joana van den Brink-Quintanilha, Principal Analyst Customer Experience, Forrester Research and Larry Skowronek, VP of Product Management and Marketing, NICE Nexidia
Omnichannel Analytics. Customer Journey Analytics. Customer Engagement Analytics. What do these terms really mean? How do these flavors of analytics unfold into programs that provide deep insights and revolutionize how businesses operate?
As an industry leader in both Omnichannel Analytics and Customer Journey Analytics, NICE Nexidia seeks to provide clarity and offer guidance on how companies can gain so much more with a combined Customer Engagement Analytics program.
Can't attend the webinar? Register for the webinar and we will still send you the recording so you can catch up on what you missed!