Presented By: David Geffen, Product Marketing Manager, NICE
Understanding who is working and who is working effectively is an obvious need in your back office operations. Achieving this is always a challenge, and once you do achieve this how do you deal with the big brother fear? How can you prove the business case and do you address change management?
In this webinar we will tackle these questions and more. By the end of this session will understand how you can better achieve performance in your back office and learn how to effectively communicate to your employees.
Can't attend the webinar? Register for the webinar and we will still send you the recording so you can catch up on what you missed!